Change: 21.May 2019 (Adding the Slavery-Empowerment topic)
Change: 26.May 2019 (Improving the general introduction of this first page)
This text describes the general procedure how engineers turn a problem into a functioning solution. Usually known under the label of Systems Engineering (SE) the focus in this text is on the first phase of this process where some experts try to analyse a given problem with a first vision of a possible solution to enable a complete solution. This analysis centers around the interaction between different kinds of executive actors (eA) which have to do the job and different kinds of assistive actors (aA) which shall support the executive actors. Historically these interactions have been analyzed under headings like Humanc-Computer Interaction (HCI) or Human-Machine Interaction (HMI). It is due to the developments during the beginning of the 21st century that the author of this text recently has introduced the wording Actor-Actor Interaction (AAI) to cope with the explosion of different kinds of actors on the side of the executive as well as assistive actors. As a consequence the nature of the interactions changed as well.These changes induced a general re-writing of the traditional HCI/ HMI subject which is not yet finished.
HISTORY OF THIS TEXT
After a previous post of the new AAI approach I started the first re-formulation of the general framework of the AAI theory, which later has been replaced by a more advanced AAI version V2. But even this version became a change candidate and mutated to the Actor-Cognition Interaction (ACI) paradigm, which still was not the endpoint. Then new arguments grew up to talk rather from the Augmented Collective Intelligence (ACI). Because even this view on the subject can change again I stopped following the different aspects of the general Actor-Actor Interaction paradigm and decided to keep the general AAI paradigm as the main attractor capable of several more specialized readings.
STRUCTURE OF THIS TEXT
For the whole online-project the basic idea is still to use one main post for the overview of all topics and then for every topic an individual post with possibly more detailed extensions. This will generate a tree-like structure with the root-post at level 0 and from this following the links you will reach the posts of level 1, then level 2 and so forth. The posts from level 0 and level 1 will be highly informal; the posts from level 2 and higher will increasingly become more specialized and associated with references to scientific literature. This block is inspired by many hundreds of scientific papers and books. I will start to give an explicit list of references as soon as the main structure has become fixed.
The following posts present some considerations which shall illuminate the main idea of the new AAI paradigm. This online version is not the final text of the book, but these posts are important to support the development of the book. Two other important sources for the official book are given by two different lectures: the one lecture deals regularily with the topic Human-Machine Interaction (HMI) and the other lecture deals regularily with the new topic of empowering whole cities with a new approach of communication as part of a new approach to communal planning. This communal case represents a new application of the AAI paradigm to communal planning.
Because the new acronym ‘AAI’ is not yet well known here some explanations of what it means and how it is related to the older better known acronyms ‘HCI’ as well as ‘HMI’. Some Considerations to the AAI Variants
In more traditional approaches to engineering the dimension of society is usually not mentioned. But today where technology, especially digital technology, has penetrated nearly all aspects of daily life and where engineers become more and more aware of society as the main source of all resources as well as the main source for norms to follow, the topics of society should be an essential part of engineering thinking. In the beginning of the 21st century the main paradigm of the digitalized society has taken a format which is highly dangerous from the point of view of democraic societies. The wonderful new possibilities of the internet, of cloud computing and more are organized in a way which can turn open societies into digital prisons. It seems that the AAI paradigm is exactly that paradigm which can be of help in this situation: Digital Slavery or Digital Empowerment?
Who has followed the discussion in this blog remembers several different phases in the conceptual frameworks used here.
The first paradigm called Human-Computer Interface (HCI) has been only mentioned by historical reasons. The next phase Human-Machine Interaction (HMI) was the main paradigm in the beginning of my lecturing in 2005. Later, somewhere 2011/2012, I switched to the paradigm Actor-Actor Interaction (AAI) because I tried to generalize over the different participating machines, robots, smart interfaces, humans as well as animals. This worked quite nice and some time I thought that this is now the final formula. But reality is often different compared to our thinking. Many occasions showed up where the generalization beyond the human actor seemed to hide the real processes which are going on, especially I got the impression that very important factors rooted in the special human actor became invisible although they are playing decisive role in many processes. Another punch against the AAI view came from application scenarios during the last year when I started to deal with whole cities as actors. At the end I got the feeling that the more specialized expressions like Actor-Cognition Interaction (ACI) or Augmented Collective Intelligence (ACI) can indeed help to stress certain special properties better than the more abstract AAI acronym, but using structures like ACI within general theories and within complex computing environments it became clear that the more abstract acronym AAI is in the end more versatile and simplifies the general structures. ACI became a special sub-case
To understand this oscillation between AAI and ACI one has to look back into the history of Human Computer/ Machine Interaction, but not only until the end of the World War II, but into the more extended evolutionary history of mankind on this planet.
It is a widespread opinion under the researchers that the development of tools to help mastering material processes was one of the outstanding events which changed the path of the evolution a lot. A next step was the development of tools to support human cognition like scripture, numbers, mathematics, books, libraries etc. In this last case of cognitive tools the material of the cognitive tools was not the primary subject the processes but the cognitive contents, structures, even processes encoded by the material structures of the tools.
Only slowly mankind understood how the cognitive abilities and capabilities are rooted in the body, in the brain, and that the brain represents a rather complex biological machinery which enables a huge amount of cognitive functions, often interacting with each other; these cognitive functions show in the light of observable behavior clear limits with regard to the amount of features which can be processed in some time interval, with regard to precision, with regard to working interconnections, and more. And therefore it has been understood that the different kinds of cognitive tools are very important to support human thinking and to enforce it in some ways.
Only in the 20th century mankind was able to built a cognitive tool called computer which could show capabilities which resembled some human cognitive capabilities and which even surpassed human capabilities in some limited areas. Since then these machines have developed a lot (not by themselves but by the thinking and the engineering of humans!) and meanwhile the number and variety of capabilities where the computer seems to resemble a human person or surpasses human capabilities have extend in a way that it has become a common slang to talk about intelligent machines or smart devices.
While the original intention for the development of computers was to improve the cognitive tools with the intend to support human beings one can get today the impression as if the computer has turned into a goal on its own: the intelligent and then — as supposed — the super-intelligent computer appears now as the primary goal and mankind appears as some old relic which has to be surpassed soon.
As will be shown later in this text this vision of the computer surpassing mankind has some assumptions which are
What seems possible and what seems to be a promising roadmap into the future is a continuous step-wise enhancement of the biological structure of mankind which absorbs the modern computing technology by new cognitive interfaces which in turn presuppose new types of physical interfaces.
To give a precise definition of these new upcoming structures and functions is not yet possible, but to identify the actual driving factors as well as the exciting combinations of factors seems possible.
COGNITION EMBEDDED IN MATTER
The main idea is the shift of the focus away from the physical grounding of the interaction between actors looking instead more to the cognitive contents and processes, which shall be mediated by the physical conditions. Clearly the analysis of the physical conditions as well as the optimal design of these physical conditions is still a challenge and a task, but without a clear knowledge manifested in a clear model about the intended cognitive contents and processes one has not enough knowledge for the design of the physical layout.
SOLVING A PROBLEM
Thus the starting point of an engineering process is a group of people (the stakeholders (SH)) which identify some problem (P) in their environment and which have some minimal idea of a possible solution (S) for this problem. This can be commented by some non-functional requirements (NFRs) articulating some more general properties which shall hold through the whole solution (e.g. ‘being save’, ‘being barrier-free’, ‘being real-time’ etc.). If the description of the problem with a first intended solution including the NFRs contains at least one task (T) to be solved, minimal intended users (U) (here called executive actors (eA)), minimal intended assistive actors (aA) to assist the user in doing the task, as well as a description of the environment of the task to do, then the minimal ACI-Check can be passed and the ACI analysis process can be started.
COGNITION AND AUGMENTED COLLECTIVE INTELLIGENCE
If we talk about cognition then we think usually about cognitive processes in an individual person. But in the real world there is no cognition without an ongoing exchange between different individuals by communicative acts. Furthermore it has to be taken into account that the cognition of an individual person is in itself partitioned into two unequal parts: the unconscious part which covers about 99% of all the processes in the body and in the brain and about 1% which covers the conscious part. That an individual person can think somehow something this person has to trigger his own unconsciousness by stimuli to respond with some messages from his before unknown knowledge. Thus even an individual person alone has to organize a communication with his own unconsciousness to be able to have some conscious knowledge about its own unconscious knowledge. And because no individual person has at a certain point of time a clear knowledge of his unconscious knowledge the person even does not really know what to look for — if there is no event, not perception, no question and the like which triggers the person to interact with its unconscious knowledge (and experience) to get some messages from this unconscious machinery, which — as it seems — is working all the time.
On account of this logic of the individual internal communication with the individual cognition an external communication with the world and the manifested cognition of other persons appears as a possible enrichment in the interactions with the distributed knowledge in the different persons. While in the following approach it is assumed to represent the different knowledge responses in a common symbolic representation viewable (and hearable) from all participating persons it is growing up a possible picture of something which is generally more rich, having more facets than a picture generated by an individual person alone. Furthermore can such a procedure help all participants to synchronize their different knowledge fragments in a bigger picture and use it further on as their own picture, which in turn can trigger even more aspects out of the distributed unconscious knowledge.
If one organizes this collective triggering of distributed unconscious knowledge within a communication process not only by static symbolic models but beyond this with dynamic rules for changes, which can be interactively simulated or even played with defined states of interest then the effect of expanding the explicit and shared knowledge will be boosted even more.
From this background it makes some sense to turn the wording Actor-Cognition Interaction into the wording Augmented Collective Intelligence where Intelligence is the component of dynamic cognition in a system — here a human person –, Collective means that different individual person are sharing their unconscious knowledge by communicative interactions, and Augmented can be interpreted that one enhances, extends this sharing of knowledge by using new tools of modeling, simulation and gaming, which expands and intensifies the individual learning as well as the commonly shared opinions. For nearly all problems today this appears to be absolutely necessary.
ACI ANALYSIS PROCESS
Here it will be assumed that there exists a group of ACI experts which can supervise other actors (stakeholders, domain experts, …) in a process to analyze the problem P with the explicit goal of finding a satisfying solution (S+).
For the whole ACI analysis process an appropriate ACI software should be available to support the ACI experts as well as all the other domain experts.
In this ACI analysis process one can distinguish two main phases: (1) Construct an actor story (AS) which describes all intended states and intended changes within the actor story. (2) Make several tests of the actor story to exploit their explanatory power.
ACTOR STORY (AS)
The actor story describes all possible states (S) of the tasks (T) to be realized to reach intended goal states (S+). A mapping from one state to a follow-up state will be described by a change rule (X). Thus having start state (S0) and appropriate change rules one can construct the follow-up states from the actual state (S*) with the aid of the change rules. Formally this computation of the follow-up state (S’) will be computed by a simulator function (σ), written as: σ: S* x X —> S.
With the aid of an explicit actor story (AS) one can define the non-functional requirements (NFRs) in a way that it will become decidable whether a NFR is valid with regard to an actor story or not. In this case this test of being valid can be done as an automated verification process (AVP). Part of this test paradigm is the so-called oracle function (OF) where one can pose a question to the system and the system will answer the question with regard to all theoretically possible states without the necessity to run a (passive) simulation.
If the size of the group is large and it is important that all members of the group have a sufficient similar knowledge about the problem(s) in question (as it is the usual case in a city with different kinds of citizens) then is can be very helpful to enable interactive simulations or even games, which allow a more direct experience of the possible states and changes. Furthermore, because the participants can act according to their individual reflections and goals the process becomes highly uncertain and nearly unpredictable. Especially for these highly unpredictable processes can interactive simulations (and games) help to improve a common understanding of the involved factors and their effects. The difference between a normal interactive simulation and a game is given in the fact that a game has explicit win-states whereas the interactive simulations doesn’t. Explicit win-states can improve learning a lot.
The other interesting question is whether an actor story AS with a certain idea for an assistive actor (aA) is usable for the executive actors. This requires explicit measurements of the usability which in turn requires a clear norm of reference with which the behavior of an executive actor (eA) during a process can be compared. Usually is the actor Story as such the norm of reference with which the observable behavior of the executing actors will be compared. Thus for the measurement one needs real executive actors which represent the intended executive actors and one needs a physical realization of the intended assistive actors called mock-up. A mock-up is not yet the final implementation of the intended assistive actor but a physical entity which can show all important physical properties of the intended assistive actor in a way which allows a real test run. While in the past it has been assumed to be sufficient to test a test person only once it is here assumed that a test person has to be tested at least three times. This follows from the assumption that every executive (biological) actor is inherently a learning system. This implies that the test person will behave differently in different tests. The degree of changes can be a hint of the easiness and the learnability of the assistive actor.
If an appropriate ACI software is available then one can consider an actor story as a simple theory (ST) embracing a model (M) and a collection of rules (R) — ST(x) iff x = <M,R> –which can be used as a kind of a building block which in turn can be combined with other such building blocks resulting in a complex network of simple theories. If these simple theories are stored in a public available data base (like a library of theories) then one can built up in time a large knowledge base on their own.
The context for this text is the whole block dedicated to the AAI (Actor-Actor Interaction) paradigm. The aim of this text is to give the big picture of all dimensions and components of this subject as it shows up during April 2019.
The first dimension introduced is the historical dimension, because this allows a first orientation in the course of events which lead to the actual situation. It starts with the early days of real computers in the thirties and forties of the 20 century.
The second dimension is the engineering dimension which describes the special view within which we are looking onto the overall topic of interactions between human persons and computers (or machines or technology or society). We are interested how to transform a given problem into a valuable solution in a methodological sound way called engineering.
The third dimension is the whole of society because engineering happens always as some process within a society. Society provides the resources which can be used and spends the preferences (values) what is understood as ‘valuable’, as ‘good’.
The fourth dimension is Philosophy as that kind of thinking which takes everything into account which can be thought and within thinking Philosophy clarifies conditions of thinking, possible tools of thinking and has to clarify when some symbolic expression becomes true.
In history we are looking back in the course of events. And this looking back is in a first step guided by the concepts of HCI (Human-Computer Interface) and HMI (Human-Machine Interaction).
It is an interesting phenomenon how the original focus of the interface between human persons and the early computers shifted to the more general picture of interaction because the computer as machine developed rapidly on account of the rapid development of the enabling hardware (HW) the enabling software (SW).
Within the general framework of hardware and software the so-called artificial intelligence (AI) developed first as a sub-topic on its own. Since the last 10 – 20 years it became in a way productive that it now seems to become a normal part of every kind of software. Software and smart software seem to be interchangeable. Thus the new wording of augmented or collective intelligence is emerging intending to bridge the possible gap between humans with their human intelligence and machine intelligence. There is some motivation from the side of society not to allow the impression that the smart (intelligent) machines will replace some day the humans. Instead one is propagating the vision of a new collective shape of intelligence where human and machine intelligence allows a symbiosis where each side gives hist best and receives a maximum in a win-win situation.
What is revealing about the actual situation is the fact that the mainstream is always talking about intelligence but not seriously about learning! Intelligence is by its roots a static concept representing some capabilities at a certain point of time, while learning is the more general dynamic concept that a system can change its behavior depending from actual external stimuli as well as internal states. And such a change includes real changes of some of its internal states. Intelligence does not communicate this dynamics! The most demanding aspect of learning is the need for preferences. Without preferences learning is impossible. Today machine learning is a very weak example of learning because the question of preferences is not a real topic there. One assumes that some reward is available, but one does not really investigate this topic. The rare research trying to do this job is stating that there is not the faintest idea around how a general continuous learning could happen. Human society is of no help for this problem while human societies have a clash of many, often opposite, values, and they have no commonly accepted view how to improve this situation.
Engineering is the art and the science to transform a given problem into a valuable and working solution. What is valuable decides the surrounding enabling society and this judgment can change during the course of time. Whether some solution is judged to be working can change during the course of time too but the criteria used for this judgment are more stable because of their adherence to concrete capabilities of technical solutions.
While engineering was and is always a kind of an art and needs such aspects like creativity, innovation, intuition etc. it is also and as far as possible a procedure driven by defined methods how to do things, and these methods are as far as possible backed up by scientific theories. The real engineer therefore synthesizes art, technology and science in a unique way which can not completely be learned in the schools.
In the past as well as in the present engineering has to happen in teams of many, often many thousands or even more, people which coordinate their brains by communication which enables in the individual brains some kind of understanding, of emerging world pictures, which in turn guide the perception, the decisions, and the concrete behavior of everybody. And these cognitive processes are embedded — in every individual team member — in mixtures of desires, emotions, as well as motivations, which can support the cognitive processes or obstruct them. Therefore an optimal result can only be reached if the communication serves all necessary cognitive processes and the interactions between the team members enable the necessary constructive desires, emotions, and motivations.
If an engineering process is done by a small group of dedicated experts — usually triggered by the given problem of an individual stakeholder — this can work well for many situations. It has the flavor of a so-called top-down approach. If the engineering deals with states of affairs where different kinds of people, citizens of some town etc. are affected by the results of such a process, the restriction to a small group of experts can become highly counterproductive. In those cases of a widespread interest it seems promising to include representatives of all the involved persons into the executing team to recognize their experiences and their kinds of preferences. This has to be done in a way which is understandable and appreciative, showing esteem for the others. This manner of extending the team of usual experts by situative experts can be termed bottom-up approach. In this usage of the term bottom-up this is not the opposite to top-down but is reflecting the extend in which members of a society are included insofar they are affected by the results of a process.
Societies in the past and the present occur in a great variety of value systems, organizational structures, systems of power etc. Engineering processes within a society are depending completely on the available resources of a society and of its value systems.
The population dynamics, the needs and wishes of the people, the real territories, the climate, housing, traffic, and many different things are constantly producing demands to be solved if life shall be able and continue during the course of time.
The self-understanding and the self-management of societies is crucial for their ability to used engineering to improve life. This deserves communication and education to a sufficient extend, appropriate public rules of management, otherwise the necessary understanding and the freedom to act is lacking to use engineering in the right way.
Without communication no common constructive process can happen. Communication happens according to many implicit rules compressed in the formula who when can speak how about what with whom etc. Communication enables cognitive processes of for instance understanding, explanations, lines of arguments. Especially important for survival is the ability to make true descriptions and the ability to decide whether a statement is true or not. Without this basic ability communication will break down, coordination will break down, life will break down.
The basic discipline to clarify the rules and conditions of true communication, of cognition in general, is called Philosophy. All the more modern empirical disciplines are specializations of the general scope of Philosophy and it is Philosophy which integrates all the special disciplines in one, coherent framework (this is the ideal; actually we are far from this ideal).
Thus to describe the process of engineering driven by different kinds of actors which are coordinating themselves by communication is primarily the task of philosophy with all their sub-disciplines.
Thus some of the topics of Philosophy are language, text, theory, verification of a theory, functions within theories as algorithms, computation in general, inferences of true statements from given theories, and the like.
In this text I apply Philosophy as far as necessary. Especially I am introducing a new process model extending the classical systems engineering approach by including the driving actors explicitly in the formal representation of the process. Learning machines are included as standard tools to improve human thinking and communication. You can name this Augmented Social Learning Systems (ASLS). Compared to the wording Augmented Intelligence (AI) (as used for instance by the IBM marketing) the ASLS concept stresses that the primary point of reference are the biological systems which created and create machine intelligence as a new tool to enhance biological intelligence as part of biological learning systems. Compared to the wording Collective Intelligence (CI) (as propagated by the MIT, especially by Thomas W.Malone and colleagues) the spirit of the CI concept seems to be similar, but perhaps only a weak similarity.
If You are wondering why no new updates appear on the main page the reason why is, that some heavy work is going on in the background using the AAI paradigm published here so far within a German course called Mensch-Maschine Interaktion (MMI) in the Frankfurt University of Applied Sciences (FRA-UAS) as well in a growing interdisciplinary project where the AAI paradigm is applied to the topic of ‘communal planning using e-gaming’. Because both activities are in German there is time lacking to continue writing in English :-). In the context of the ‘communal planning with e-gaming’ project we are planning to do some more field-experiments in the upcoming months with ‘normal citizens’ using these methods as a ‘bottom-up strategy’ for getting shared models of their cities which can be simulated. It is highly probable that a small booklet in German will appear to support these experiments before this English version will be expanded.
During the time since Nov-4, 2018 the theory of the AAI paradigm could be improved in many points (documented in the German texts) and meanwhile I have started to program a first version of a software (in python) by myself. Doing this the experience is always the same: You think You ‘know’ the subject matter’ because You have written some texts with formulas, but if You are starting programming, You are challenged in a much more concrete way. Without theory the programming wouldn’t know what to do, but without programming you will never understand in a sufficient concrete way what You are thinking
Update 20.July 2018 (Disentanglement of chapter ‘Simulation & Verification’ into two independent chapters; corrections in the chapter ‘Introduction’; corrections in chapter ‘AAI Analysis’; extracting ‘Simulation’ from chapter ‘Actor Story’ to new chapter ‘Simulation’; New chapter ‘Simulation’; Rewriting of chapter ‘Looking Forward’)
Update 22.July 2018 (Rewriting the beginning of the chapter ‘Actor Story (AS)’, not completed; converting chapter ‘AS+AM Summary’ to ‘AS and AM Philosophy’, not completed)
Update 23.July 2018 (Attaching a new chapter with a Case Study illustrating an actor story (AS). This case study is still unfinished. It is a case study of a real project!)
Update 8.August 2018 (Modifying chapter AS as Text, Comic, Graph; especially section about the textual mode and the pictorial mode; first sketch for a mapping from the textual mode into the pictorial mode)
Update 13.August 2018 (I am still catched by the chapters 3+4. In chapter the cognitive structure of the actors has been further enhanced; in chapter 4 a complete example of a mathematical actor story could now been attached.)
Update 14.August 2018 (minor corrections to chapter 4 + 5; change-statements define for each state individual combinatorial spaces (a little bit like a quantum state); whether and how these spaces will be concretized/ realized depends completely from the participating actors)
Update 15.August 2018 (Canceled the appendix with the case study stub and replaced it with an overview for a supporting software tool which is needed for the real usage of this theory. At the moment it is open who will write the software.)
Update 2.October 2018 (Configuring the whole book now with 3 parts: I. Theory, II. Application, III. Software. Gerd has his focus on part I, Zeynep will focus on part II and ‘somebody’ will focus on part III (in the worst case we will — nevertheless — have a minimal version :-)). For a first quick overview about everything read the ‘Preface’ and the ‘Introduction’.
Update 4.November 2018 (Rewriting the Introduction (and some minor corrections in the Preface). The idea of the rewriting was to address all the topics which will be discussed in the book and pointing out to the logical connections between them. This induces some wrong links in the following chapters, which are not yet updated. Some chapters are yet completely missing. But to improve the clearness of the focus and the logical inter-dependencies helps to elaborate the missing texts a lot. Another change is the wording of the title. Until now it is difficult to find a title which is exactly matching the content. The new proposal shows the focus ‘AAI’ but lists the keywords of the main topics within AAA analysis because these topics are usually not necessarily associated with AAI.)
ACTOR-ACTOR INTERACTION [AAI]. An Actor Centered Approach to Problem Solving. Combining Engineering and Philosophy
GERD DOEBEN-HENISCH in cooperation with LOUWRENCE ERASMUS, ZEYNEP TUNCER
PRE-VIEW: NEW EXPANDED AAI THEORY 23.January 2019: Outline of the new expanded AAI Paradigm. Before re-writing the main text with these ideas the new advanced AAI theory will first be tested during the summer 2019 within a lecture with student teams as well as in several workshops outside the Frankfurt University of Applied Sciences with members of different institutions.
1 History: From HCI to AAI …
2 Different Views …
3 Philosophy of the AAI-Expert …
4 Problem (Document) …
5 Check for Analysis …
6 AAI-Analysis …
6.1 Actor Story (AS) . . . . . . . . . . . . . . . . . . . . . . . . .
6.1.1 Textual Actor Story (TAS) . . . . . . . . . . . . . . .
6.1.2 Pictorial Actor Story (PAT) . . . . . . . . . . . . . .
6.1.3 Mathematical Actor Story (MAS) . . . . . . . . . . .
6.1.4 Simulated Actor Story (SAS) . . . . . . . . . . . . .
6.1.5 Task Induced Actor Requirements (TAR) . . . . . . .
6.1.6 Actor Induced Actor Requirements (UAR) . . . . . .
6.1.7 Interface-Requirements and Interface-Design . . . .
6.2 Actor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.2.1 Actor and Actor Story . . . . . . . . . . . . . . . . .
6.2.2 Actor Model . . . . . . . . . . . . . . . . . . . . . .
6.2.3 Actor as Input-Output System . . . . . . . . . . . .
6.2.4 Learning Input-Output Systems . . . . . . . . . . . .
6.2.5 General AM . . . . . . . . . . . . . . . . . . . . . .
6.2.6 Sound Functions . . . . . . . . . . . . . . . . . . .
6.2.7 Special AM . . . . . . . . . . . . . . . . . . . . . .
6.2.8 Hypothetical Model of a User – The GOMS Paradigm
6.2.9 Example: An Electronically Locked Door . . . . . . .
6.2.10 A GOMS Model Example . . . . . . . . . . . . . . .
6.2.11 Further Extensions . . . . . . . . . . . . . . . . . .
6.2.12 Design Principles; Interface Design . . . . . . . . .
6.3 Simulation of Actor Models (AMs) within an Actor Story (AS) .
6.4 Assistive Actor-Demonstrator . . . . . . . . . . . . . . . . . .
6.5 Approaching an Optimum Result . . . . .
7 What Comes Next: The Real System
7.1 Logical Design, Implementation, Validation . . . .
7.2 Conceptual Gap In Systems Engineering? . . .
8 The AASE-Paradigm …
This text is based on the the paper “AAI – Actor-Actor Interaction. A Philosophy of Science View” from 3.Oct.2017 and version 11 of the paper “AAI – Actor-Actor Interaction. An Example Template” and it transforms these views in the new paradigm ‘Actor- Actor Systems Engineering’ understood as a theory as well as a paradigm for and infinite set of applications. In analogy to the slogan ’Object-Oriented Software Engineering (OO SWE)’ one can understand the new acronym AASE as a systems engineering approach where the actor-actor interactions are the base concepts for the whole engineering process. Furthermore it is a clear intention to view the topic AASE explicitly from the point of view of a theory (as understood in Philosophy of Science) as well as from the point of view of possible applications (as understood in systems engineering). Thus the classical term of Human-Machine Interaction (HMI) or even the older Human-Computer Interaction (HCI) is now embedded within the new AASE approach. The same holds for the fuzzy discipline of Artificial Intelligence (AI) or the subset of AI called Machine Learning (ML). Although the AASE-approach is completely in its beginning one can already see how powerful this new conceptual framework is.
On the cover page of this blog you find a first general view on the subject matter of an integrated engineering approach for the future. Here we give a short description of the main idea of the analysis phase of systems engineering how this will be realized within the actor-actor interaction paradigm as described in this text.
As you can see in figure Nr.1 there are the following main topics within the Actor-Actor Interaction (AAI) paradigm as used in this text (Comment: The more traditional formula is known as Human-Machine Interaction (HMI)):
Triggered by a problem document D_p from the problem phase (P) of the engineering process the AAI-experts have to analyze, what are the potential requirements following from this document, all the time also communicating with the stakeholder to keep in touch with the hidden intentions of the stakeholder.
The idea is to identify at least one task (T) with at least one goal state (G) which shall be arrived after running a task.
A task is assumed to represent a sequence of states (at least a start state and a goal state) which can have more than one option in every state, not excluding repetitions.
Every task presupposes some context (C) which gives the environment for the task.
The number of tasks and their length is in principle not limited, but their can be certain constraints (CS) given which have to be fulfilled required by the stakeholder or by some other important rules/ laws. Such constraints will probably limit the number of tasks as well as their length.
Every task as a sequence of states can be viewed as a story which describes a process. A story is a text (TXT) which is static and hides the implicit meaning in the brains of the participating actors. Only if an actor has some (learned) understanding of the used language then the actor is able to translate the perceptions of the process in an appropriate text and vice versa the text into corresponding perceptions or equivalently ‘thoughts’ representing the perceptions.
In this text it is assumed that a story is describing only the observable behavior of the participating actors, not their possible internal states (IS). For to describe the internal states (IS) it is further assumed that one describes the internal states in a new text called actor model (AM). The usual story is called an actor story (AS). Thus the actor story (AS) is the environment for the actor models (AM).
In this text three main modes of actor stories are distinguished:
An actor story written in some everyday language L_0 called AS_L0 .
A translation of the everyday language L_0 into a mathematical language L_math which can represent graphs, called AS_Lmath.
A translation of the hidden meaning which resides in the brains of the AAI-experts into a pictorial language L_pict (like a comic strip), called AS_Lpict.
To make the relationship between the graph-version AS_Lmath and the pictorial version AS_Lpict visible one needs an explicit mapping Int from one version into the other one, like: Int : AS_Lmath <—> AS_Lpict. This mapping Int works like a lexicon from one language into another one.
From a philosophy of science point of view one has to consider that the different kinds of actor stories have a meaning which is rooted in the intended processes assumed to be necessary for the realization of the different tasks. The processes as such are dynamic, but the stories as such are static. Thus a stakeholder (SH) or an AAI-expert who wants to get some understanding of the intended processes has to rely on his internal brain simulations associated with the meaning of these stories. Because every actor has its own internal simulation which can not be perceived from the other actors there is some probability that the simulations of the different actors can be different. This can cause misunderstandings, errors, and frustrations.(Comment: This problem has been discussed in [DHW07])
One remedy to minimize such errors is the construction of automata (AT) derived from the math mode AS_Lmath of the actor stories. Because the math mode represents a graph one can derive Der from this version directly (and automatically) the description of an automaton which can completely simulate the actor story, thus one can assume Der(AS_Lmath) = AT_AS_Lmath.
But, from the point of view of Philosophy of science this derived automaton AT_AS_Lmath is still only a static text. This text describes the potential behavior of an automaton AT. Taking a real computer (COMP) one can feed this real computer with the description of the automaton AT AT_AS_Lmath and make the real computer behave like the described automaton. If we did this then we have a real simulation (SIM) of the theoretical behavior of the theoretical automaton AT realized by the real computer COMP. Thus we have SIM = COMP(AT_AS_Lmath). (Comment: These ideas have been discussed in [EDH11].)
Such a real simulation is dynamic and visible for everybody. All participating actors can see the same simulation and if there is some deviation from the intention of the stakeholder then this can become perceivable for everybody immediately.
As mentioned above the actor story (AS) describes only the observable behavior of some actor, but not possible internal states (IS) which could be responsible for the observable behavior.
If necessary it is possible to define for every actor an individual actor model; indeed one can define more than one model to explore the possibilities of different internal structures to enable a certain behavior.
The general pattern of actor models follows in this text the concept of input-output systems (IOSYS), which are in principle able to learn. What the term ‘learning’ designates concretely will be explained in later sections. The same holds of the term ‘intelligent’ and ‘intelligence’.
The basic assumptions about input-output systems used here reads a follows:
Def: Input-Output System (IOSYS)
IOSYS(x) iff x=< I, O, IS, phi>
phi : I x IS —> IS x O
I := Input
O := Output
IS := Internal
As in the case of the actor story (AS) the primary descriptions of actor models (AM) are static texts. To make the hidden meanings of these descriptions ‘explicit’, ‘visible’ one has again to convert the static texts into descriptions of automata, which can be feed into real computers which in turn then simulate the behavior of these theoretical automata as a real process.
Combining the real simulation of an actor story with the real simulations of all the participating actors described in the actor models can show a dynamic, impressive process which is full visible to all collaborating stakeholders and AAI-experts.
Having all actor stories and actor models at hand, ideally implemented as real simulations, one has to test the interaction of the elaborated actors with real actors, which are intended to work within these explorative stories and models. This is done by actor tests (former: usability tests) where (i) real actors are confronted with real tasks and have to perform in the intended way; (ii) real actors are interviewed with questionnaires about their subjective feelings during their task completion.
Every such test will yield some new insights how to change the settings a bit to gain eventually some improvements. Repeating these cycles of designing, testing, and modifying can generate a finite set of test-results T where possibly one subset is the ‘best’ compared to all the others. This can give some security that this design is probably the ‘relative best design’ with regards to T.
[DHW07] G. Doeben-Henisch and M. Wagner. Validation within safety critical systems engineering from a computation semiotics point of view.
Proceedings of the IEEE Africon2007 Conference, pages Pages: 1 – 7, 2007.
[EDH11] Louwrence Erasmus and Gerd Doeben-Henisch. A theory of the
system engineering process. In ISEM 2011 International Conference. IEEE, 2011.